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FREE U.S. shipping over $50CAD (~$37USD) | FREE Canadian shipping over $85CAD

The Crystal Key

FAQs

4-10 business days.

Processing time may be extended under extreme circumstances. Please check the banner at the top of the page for updates!

Canada

Orders are shipped with tracking by Canada Post.

Shipping may be delayed by the carrier. Check the banner at the top of the page for details.

Free shipping for orders over $75 CAD!

$5 flat rate for orders $45-$74.99

$9 flat rate for orders $30-$44.99

The rate is calculated by Canada post for orders under $30

U.S.

Orders are shipped with tracking by Chit Chats using USPS as a partner carrier.

Shipping time is 3-7 business days

Shipping may be delayed by the carrier. Check the banner at the top of the page for details.

Free shipping for orders over $40CAD (about $30USD)

Shipping is a flat rate of $6CAD for orders under $40CAD

Everywhere else

We currently only ship to Canada and the U.S.

We are working towards shipping to the rest of the world, but international shipments are still experiencing massive delays due to the pandemic.

Check back for updates!

We always do our best to ensure we only get products from responsible sources.

However, information is not always readily available on all the practices in the industry and suppliers can make misleading statements in order to make a sale.

We prefer to say our products are responsibly sourced.

This means that we have done as much research into the creation of our products as possible, but we cannot know everything.

We are always seeking more information about our products and are open to feedback regarding responsible sourcing. Please contact us with any questions, comments, or concerns.

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