Need Help? We've got you covered!
What information do I need to provide to make an order?
Should I expect delays when ordering?
With the help of extensive contingency planning, our supply operations have recovered well. At the moment we can deliver all products within the communicated lead times.
What are your shipping & handling charges?
Shipping charges vary based on your location and the products you have purchased. For an accurate estimate of shipping charges please proceed through the checkout process, entering in your items and address. The customer is responsible for all duties and taxes.
When will my order ship?
The crystal advent calendars will ship between November 15-18.
How can I pay for my order?
What is your refund policy?
We do not offer refunds. If you have any questions or concerns about your order please contact us by email at admin@crystalkey.ca
